Frequently Asked Questions – Real Estate Sales & Lease

Q: How do I obtain the current lease and/or sale application for an Association managed by Mregny?
A: You can request an application by emailing info@mregny.com. Be sure to include the name of the Association and specify whether you need a Lease or Sale application.

You may also download the necessary application(s) by logging into your Association’s Community Portal. If you need to access public documents without logging in, first select the Association from our Communities page.

Q: What are the requirements for submitting an application?
A: Applications will not be accepted via fax or email. Incomplete applications will not be processed until all required documents and applicable fees are received. Completed applications can be mailed or delivered in person to:

Mregny Real Estate
181 Genesee Street, Suite 601
Utica, NY, 13501

Office Hours: Monday – Friday, 8:00 a.m. – 4:30 p.m.

Q: How long does it take to process applications?
A: Most applications require a minimum of 14 business days for processing and Board approval. Some Associations may take up to 30 days based on their specific requirements.

Q: How can I obtain Association documents (Declaration of Covenants, Bylaws, Rules & Regulations, Financial Reports, etc.)?
A: The current property owner can access and download these documents from their Homeowner Portal and share them with interested parties. Owners may also request documents in writing by emailing info@mregny.com. Documents are only available to current property owners.

Additionally, governing documents may be accessible via the County Clerk’s website.

Q: What is the process for obtaining a Condo Questionnaire?
A: To request a Condo Questionnaire, submit your request along with the processing fee via mail or in person to Mregny Real Estate. Requests without payment will not be processed. Fees are as follows:

• $150.00 – Available in 7-10 business days
• $200.00 – Available in 2-5 business days

Q: How do I request an Estoppel Certificate?
A: Estoppel Certificate requests should be emailed to info@mregny.com. Fees are collected by the Title Company and payable at closing.

Processing Options:

• Rush: $418 (1-3 Business Days)
• Standard: $299 (4-10 Business Days)

Note: If a delinquent amount is owed on the property, an additional fee may apply, not exceeding $179.

Q: What should a new owner do if they have questions after closing?
A: Once we receive closing paperwork from the title company (typically within 1-2 weeks), a Welcome Packet will be sent via mail and email. This packet includes Management contact details, Homeowner Portal access instructions, and Association fee information.

To expedite portal access, new owners can send a copy of their Warranty Deed along with any questions to info@mregny.com.